Store/Shipping FAQ

How can I get the variant action figure?
When The MegaBox has 1 of 2 figures packaged at random (for instance a regular vs a bloody figure), there is no guarantee which figure you’ll get.
Tue, 28 Aug, 2018 at 1:30 PM
When will I receive my tracking number for my MegaBox?
Sometime between the payment date (the 15th of the renewal month) and the end of that month, we print packing slips for all of our boxes, you should get a ...
Tue, 28 Aug, 2018 at 1:31 PM
My box is lost in transit.
If you check your tracking info and there have been no updates for 5 business days, please open a tech ticket and include the tracking number the email you...
Tue, 28 Aug, 2018 at 1:31 PM
How can I purchase previous boxes?
We print a set amount of each box. If we do not sell out for a cycle, we hold some extra stock for replacements and damaged shipments. We do not, at this t...
Tue, 28 Aug, 2018 at 1:32 PM
How can I purchase multiple boxes?
You can always sign up for the alternate subscription type (for example, if you’re a quarterly subscriber, you can sign up for an annual subscription) or, ...
Tue, 28 Aug, 2018 at 1:33 PM
Shipping Address Changes on Preorders 2019
If you have purchased any of the following preorders, the last date to request for address changes is November 22nd, 2019. The Walk Dead Definitive Ser...
Fri, 22 Nov, 2019 at 12:02 PM