My Collector's Edition Deluxe Upgrade code won't redeem. What can I do?

Modified on Mon, 9 Nov at 1:55 PM

The Invincible VS PS5 Collector's Edition includes a Deluxe Edition Upgrade code. This is a PlayStation Store code, so it's redeemed in the PlayStation Store, not on the Invincible VS website.

Common reasons the code won't redeem

  • Region mismatch: PlayStation codes only work on a PlayStation Network account from the same region the code was made for. A code from a US copy won't redeem on an account from another region.
  • Typing errors: double-check each character of the code.
  • Already redeemed: each code can only be used once.

How to redeem a PlayStation Store code

  1. Open the PlayStation Store on your PS5.
  2. Select the ... menu at the top of the Store.
  3. Select Redeem Code and enter your code.

Still not working?

Submit a ticket with your PSN Online ID, a photo of the code card and where you bought your copy. We'll look into the options available for your account.


Need more help? Submit a ticket and select Invincible VS as the game. Our team will get back to you as soon as possible.

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