Store/Shipping FAQ

When does the next Megabox ship?
The MegaBox usually ships around the end of the months they renew: March, June, September, and December. 
Tue, 28 Aug, 2018 at 1:21 PM
I just subscribed to the MegaBox, will I get the current one?
The MegaBox order cut off dates are: March 14th, June 14th, September 14th, and December 14th.
Tue, 28 Aug, 2018 at 1:22 PM
How do I update my credit card?
You can go to this link, click on the Subscription Settings button to update your payment method.
Tue, 28 Aug, 2018 at 1:23 PM
How do I update my Shipping/Billing Address?
You can update that information here.
Tue, 28 Aug, 2018 at 1:24 PM
My MegaBox is missing items.
Please open a tech ticket. If different than your usual email, please include the email you used on your account
Tue, 28 Aug, 2018 at 1:25 PM
Items are damaged in my box.
Please open a tech ticket. Include photos of the damage, If different than your usual email, please include the email you used on your MegaBox account.
Tue, 28 Aug, 2018 at 1:26 PM
I received the wrong size shirt.
Please open a tech ticket and let us know the shirt sized you received. If different than your usual email, please include the email you used on your accou...
Tue, 28 Aug, 2018 at 1:27 PM
The box my MegaBox came in was damaged.
The box we ship the MegaBox in, though lovely, is just a box. These things can get damaged in shipping. Consider it character.
Tue, 28 Aug, 2018 at 1:28 PM
How do I cancel my subscription?
You can go to this link, click on the Subscription Settings button to cancel your subscription.
Tue, 28 Aug, 2018 at 1:29 PM
When does my card get charged?
The renewal dates for The MegaBox are: March 15th, June 15th, September 15th, and December 15th. If you have a quarterly subscription, payments will be wit...
Tue, 28 Aug, 2018 at 1:29 PM