TWD: The Telltale Definitive Series Game FAQ

Questions regarding TWD TT DS game on PlayStation 4, Xbox One, and PC platforms.

General tech issues and troubleshooting
OCT 23 UPDATE A new patch for PS4 has been released today and releasing tomorrow on Xbox One which fi: Fixed a black screen occurring in Season Two, E...
Wed, 23 Oct, 2019 at 11:46 AM
Can you help me transfer saves from previous seasons/versions/collections?
Unfortunately, previous saves and choices cannot be transferred into the Definitive Series. However, in A New Frontier (Season Three) and The Final Season, ...
Thu, 26 Sep, 2019 at 10:15 AM
Will you be releasing TWD: Definitive Series on Switch?
We will be releasing Seasons 2 and A New Frontier (3) for Switch, along with the Graphic Black update for Season 1. Unfortunately, we encountered a slight d...
Thu, 26 Sep, 2019 at 10:20 AM
I am having issues with my Playstation® 4 version of TWD: Telltale Definitive Series
If you are experiencing issues with your Playstation® 4 download or install of The Walking Dead: The Telltale Definitive Series, please refer to the followi...
Thu, 26 Sep, 2019 at 10:23 AM
What languages are available for TWD: The Telltale Definitive Series?
In general, all the seasons have subtitles in the following languages: English, French, German, Spanish, Portuguese, Russian, Chinese (Simplified & Trad...
Thu, 26 Sep, 2019 at 10:14 AM
I am having audio issues with TWD: Telltale Definitive Series
Sincere apologies for the inconvenience! We are aware of reports of this issue and are working with our devs to try to address this as quickly as possible. ...
Thu, 26 Sep, 2019 at 10:24 AM
[PC] I am watching the Developer Commentary/bonus content and having internet connectivity issues
Please be advised that we do require an internet connection in order to stream the Developer's Commentaries for our PC customers. This requires a stron...
Thu, 26 Sep, 2019 at 10:25 AM
[PS4] When I am playing, the button inputs are not mapped correctly
Sincere apologies for the inconvenience!  If you are experiencing issues where you find that the incorrect buttons are noted on the screen (i.e. when it...
Tue, 8 Oct, 2019 at 2:36 PM