Baldur's Gate I & II, Planescape: Torment & Icewind Dale Enhanced Edition Collector's Packs FAQ
You should have received an email update about this subject matter on the 27th of September - please check your spam/junk filter to ensure you are receiving...
Fri, 27 Sep, 2019 at 8:48 AM
The physical boxed copy of the game, on the platform ordered, will be arriving to you on or around the console release date of October 15th - dependent on l...
Fri, 27 Sep, 2019 at 8:48 AM
No, your game (on the platform ordered) is shipping free of charge, and you have already paid for shipping of your Collector’s Pack. We’re still finalizing ...
Fri, 27 Sep, 2019 at 8:49 AM
Your game (on the platform ordered) is shipping, free of charge, and you have already paid for shipping of your Collector’s Pack. Physical boxed copies of t...
Fri, 27 Sep, 2019 at 8:49 AM
If you’d like to request a refund, we must hear from you by October 9th. Please include: The name on the order The order number The email on file for t...
Fri, 27 Sep, 2019 at 8:49 AM
Your Collector’s Pack will be shrink-wrapped with ALL collectible items included. We’re still finalizing the exact timing for shipment of the Collector...
Fri, 27 Sep, 2019 at 8:49 AM
We wanted to ensure that can play Baldur’s Gate I & II, and Planescape: Torment & Icewind Dale as soon as it is available on consoles. So, if y...
Fri, 27 Sep, 2019 at 8:50 AM
These two Collector’s Packs were always due to be shipped in December and are still on track for December delivery to customers.
Fri, 27 Sep, 2019 at 8:50 AM
Apologies for the inconvenience, but we are not currently selling the packs at this time, as they were exclusive to the preorder, which ended on Aug. 2nd. I...
Thu, 26 Sep, 2019 at 4:47 PM
At this time, we are only planning on releasing those particular items within their packaged collections.
Thu, 26 Sep, 2019 at 9:29 AM