Callisto Protocol Customer Support

Modified on Sun, 15 Oct, 2023 at 3:33 AM

Thank you for visiting the Skybound Help Center. 

As of Feb. 21, 2023, all technical, customer, and KRAFTON ID inquiries regarding The Callisto Protocol should now be directed to the following site:

Any support tickets for The Callisto Protocol for technical or KRAFTON ID support will now be redirected to the KRAFTON Support website.

Note, any inquiries about PHYSICAL Skybound Shop products (i.e. Collector's Edition or physical game copies purchased via can and should still be submitted here on or by emailing

Thank you for your continued support!

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