[PC] I get a black screen at the start of an episode

Modified on Fri, 10 Jan 2020 at 02:30 PM

A black screen may be due to having Steam Cloud saving enabled while playing the game. We recommend disabling Steam Cloud for the game before launching it.

To disable Steam Cloud:

  1. Open your Steam Library and right-click on The Walking Dead.
  2. Select Properties, then select the Updates tab.
  3. Uncheck the Steam Cloud box at the bottom.
  4. Click Close to save these settings.

If you continue to experience this issue, please follow the steps in this article to run our Support Tool, then contact our support team for further assistance.

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