The Walking Dead: Season One Game FAQ

I'm stuck in Episode 4 at the nurse's station or the sewers
If you cannot open the nurse's station after receiving the tapes, or you cannot leave the sewers, please rewind to one or two chapters back in the epis...
Fri, 10 Jan, 2020 at 2:27 PM
Brenda shoots me no matter what I do in Episode 2
Try stopping moving immediately when she points the gun at you, and only try moving when she aims the gun elsewhere. If you are experiencing any low framera...
Fri, 10 Jan, 2020 at 2:27 PM
[PC/Mac] What are the Minimum System Requirements to run The Walking Dead: Season One?
PC MINIMUM REQUIREMENTS OS: XP Service Pack 3 Processor: 2.0 GHz Pentium 4 or equivalent Memory: 3 GB RAM Hard Disk Space: 2 GB Space Free Video Card: ATI o...
Fri, 10 Jan, 2020 at 5:34 PM
[PC] How to run the PC Support Tool for The Walking Dead
The Support Tool is a batch/script file that collects general system information and data related to The Walking Dead games, such as a directory listing of ...
Fri, 10 Jan, 2020 at 2:29 PM
[PC] I get a black screen at the start of an episode
A black screen may be due to having Steam Cloud saving enabled while playing the game. We recommend disabling Steam Cloud for the game before launching it. ...
Fri, 10 Jan, 2020 at 2:30 PM
[Mac] I get a red or distorted screen when I launch the game
Some of the older The Walking Dead games on Mac may start up and freeze on red or distorted black-white screens with the sound playing. If you are using a n...
Fri, 10 Jan, 2020 at 2:36 PM
[iOS Mobile] I can't download episodes or restore my purchases
Please try these steps if you're experiencing download issues: Fully close all apps on your device, then shut off your device for 5 minutes to clear ...
Fri, 10 Jan, 2020 at 2:35 PM
[Mobile] The choice boxes say 'This choice is blank' or subtitles are missing
Please go into your device's Settings, then tap Applications, Application Manager, and select the game in your app list. Tap Clear Cache for the game a...
Fri, 10 Jan, 2020 at 2:41 PM
[PS3] My game says 400 Days is Coming Soon
Please ensure you have downloaded the correct version of 400 Days. When you purchase 400 Days, you will receive two download options: one for the physical d...
Fri, 10 Jan, 2020 at 2:36 PM
[Xbox 360] I have a 'Storage Device Lost' error message
If you receive this error message when launching the game, you will need to delete some, or sometimes all, of your save data. If you wish to back up your s...
Fri, 10 Jan, 2020 at 2:38 PM