We know you're excited to receive your pre-ordered items! Here’s a quick guide to help you understand how Skybound handles pre-order shipping:
What is a Pre-Order Shipping Estimate? The date listed on the product page (e.g., "shipping begins around mid-June" or "expected to ship Q3") is an estimate of when we will start processing and shipping that specific item from our warehouse. It is not the date your order will arrive at your doorstep.
Why Are These Estimates? Production timelines, receiving inventory at our warehouse, and quality checks can sometimes cause slight shifts in these initial estimates. We always aim to ship as close to the estimated date as possible and will update product pages if significant changes occur.
What If My Order Contains Both In-Stock and Pre-Order Items? Typically, if your order includes both in-stock items and pre-order items, your entire order will ship together once all pre-ordered items are available. Please check the product page of the pre-ordered item for its specific shipping estimate, as this will determine when your full order ships. Occasionally, for specific campaigns or items, we might ship items separately; if this is the case, it will be noted on the product page or in your order confirmation.
Where Can I Find the Latest Shipping Estimate? The most up-to-date shipping estimate for a pre-ordered item can usually be found on its original product page on the Skybound Store.
When Will I Get Tracking Information? You'll receive an email with tracking information as soon as your order (or the part of your order containing the pre-ordered item) has shipped from our warehouse.
We appreciate your patience with pre-orders! These allow us to bring you unique and exciting products.
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