Store/Shipping FAQ

How long does shipping take?
Shipping usually takes 5-7 business days for domestic (US) shipping.   International shipping will usually take 2-3 weeks and additional days may be need...
Tue, 24 Aug, 2021 at 12:11 PM
Do you ship internationally?
We do! You can add your desired items to your shopping cart to see estimated shipping costs.
Thu, 26 Sep, 2019 at 9:08 AM
Where’s my package?
Generally, within 1 business day of your order being placed, you should receive a shipping confirmation with your tracking info. You can check on your orde...
Tue, 28 Aug, 2018 at 1:02 PM
My item arrived damaged. Can you help?
Well that’s no good. It will help us if you can open a tech ticket, include a photo or two of the damage in your emails to helpdesk or you can upload insid...
Tue, 28 Aug, 2018 at 1:05 PM
My order arrived and it’s the wrong item/size.
Please open a tech ticket and we’ll remedy ASAP. Please include information on what you got and what you were supposed to get. 
Tue, 28 Aug, 2018 at 1:07 PM
My order arrived and it’s missing an item.
Open a tech ticket and we’ll remedy ASAP. Please include your order number and what’s missing.
Tue, 28 Aug, 2018 at 1:08 PM
Do you accept returns?
It depends! We accept returns on many Skybound Store items, however certain limited edition items or preorders may be exempt. You can open a tech ticket and...
Thu, 26 Sep, 2019 at 9:05 AM
Can I update my shipping address?
If you already have a shipping notice, then it’s unlikely we can update the address, but if not, open a tech ticket and we can possibly update.
Tue, 28 Aug, 2018 at 1:09 PM
Can I update my billing address?
If you already have a shipping notice, then it’s unlikely we can update the address, but if not, open a tech ticket and we can possibly update.
Tue, 28 Aug, 2018 at 1:10 PM
Can I place a wholesale order for Superfight directly from you?
Yes! You can email: wholesale@skybound.com for all wholesale requests.
Tue, 28 Aug, 2018 at 1:10 PM